NXE Drone (“we,” “our,” or “us”) is committed to protecting the privacy, security, and confidentiality of our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our aerial fleet, or utilize our aerospace procurement and technical support services.

1. Information We Collect

We only collect information that is strictly necessary to provide our advanced drone solutions and maintain professional communication.

• Personal & Business Data: When you submit an inquiry form, request custom payloads, or contact our divisions, we may collect your name, email address, phone number, company name, industry sector, and specific project details.

• Technical & Usage Data: We automatically collect standard diagnostic data when you interact with our platform, including your IP address, browser type, operating system, referring URLs, and pages viewed to optimize our website’s user experience.

• Operational & Flight Data: For clients utilizing our specialized technical support or Counter-UAS platforms, any operational flight logs, site parameters, or infrastructure data shared with our engineering team are treated under strict proprietary confidentiality agreements.

2. How We Use Your Information

We utilize the gathered information exclusively to streamline your enterprise workflows and deliver our services without friction. Specifically, we use it to:

• Process fleet inquiries and coordinate technical OEM procurement.
• Provide responsive technical support and firmware update alerts.
• Respond to security, airspace monitoring, or counter-UAS consultation requests.
• Improve our platform’s layout, performance, and overall customer journey.
• Comply with regional aviation authorities and legal frameworks where applicable.

3. Data Protection & Security

We implement rigorous, industry-standard administrative, technical, and physical security measures to protect your personal and proprietary business data. Access to sensitive information is strictly restricted to authorized engineers and personnel who require it to fulfill your technical requests.

Please note: While we employ commercial-grade security protocols to protect all data assets, no transmission method over the internet or electronic storage system can be guaranteed 100% secure.

4. Sharing & Disclosure of Information

We do not sell, trade, or rent your personal or business data to third parties. We may share essential details only under the following limited circumstances:

• Trusted OEMs & Partners: To facilitate the procurement of specialized aerospace spare parts, components, or payload systems on your behalf.

• Legal & Regulatory Compliance: When required by law, court order, or national aviation authorities to maintain airspace safety.

5. Cookies and Tracking Technologies

Our website uses standard cookies and similar tracking tools to analyze web traffic, remember your preferences, and ensure a seamless browsing experience. You can modify your individual browser settings to refuse cookies, though doing so may limit your access to certain interactive elements of our platform.

6. Your Data Rights

Depending on your operating region, you hold specific rights regarding your personal information, including:

• The right to request access to the data we hold about you.
• The right to request corrections to inaccurate or incomplete business details.
• The right to request the complete deletion of your records from our systems.
• To exercise any of these rights, please contact our administrative team directly at info@nxedrone.com

7. Changes to This Privacy Policy

We reserve the right to update this policy periodically to reflect operational changes, technological updates, or new regulatory requirements. Any adjustments will be indicated by revising the “Effective Date” at the top of this page.

8. Contact Us

If you have any questions or concerns regarding our data management practices, please reach out to our team:

• Email: info@nxedrone.com